Order Cancellation Policy

We understand that sometimes plans change, and you may need to cancel your order. Please read the following information carefully regarding our cancellation and refund procedures.

1. Cancelling Orders Before Shipment

If your order has not yet been fulfilled or shipped, you may request cancellation through any of our service channels. Once the cancellation is confirmed, you will receive a 100% refund of the total amount paid, free of charge.

2. Cancelling Orders After Shipment

Orders that have already been shipped cannot be canceled. If you no longer wish to keep the item, you may begin the return process after receiving the package. Please follow the return instructions provided with your shipment or contact our customer support team for guidance.

3. Refund Procedure

Processing Period: Refunds are processed within 1–5 business days after your cancellation request has been reviewed and approved.

Refund Method: All approved refunds will be credited back to the original payment method used at checkout.

4. Customer Support

If you have any questions or require assistance with canceling an order, our customer service team is here to help. Please contact us through any of our available communication channels.